Privacy Policy TCGTrading MC
Privacy Policy TCGTrading MC
About our privacy policy
TCGTrading MC cares deeply about your privacy. We therefore only process data that we need for
(improving) our services and we handle the information we collect about you and your use of
We have collected your data for commercial purposes.
third parties.
This privacy policy applies to the use of the website and the services provided by it.
TCGTrading MC. The effective date for the validity of these terms and conditions is 06/01/2025, with the publication of
A new version invalidates all previous versions. This privacy policy describes which data
about you, what this data is used for and with whom and under what
conditions under which this data may be shared with third parties. We will also explain to you how
we store your data and how we protect your data against misuse and what rights you have with
regarding the personal data you provide to us.
If you have any questions about our privacy policy, please contact our privacy officer, you
You will find the contact details at the end of our privacy policy.
About data processing
Below you can read how we process your data, where we store it (or have it stored), which
security techniques we use and who has access to the data.
Web hosting
MyDomain
We purchase web hosting and email services from MijnDomein. MijnDomein processes personal data on behalf of
us and does not use your data for its own purposes. However, this party may collect metadata about the
use of the services. These are not personal data. MijnDomein has appropriate technical and
organizational measures taken to prevent the loss and unauthorized use of your personal data
prevent. MyDomain is obligated to maintain confidentiality under the confidentiality agreement.
Office365
We use the services of Office365 for our regular business email traffic. This party has
appropriate technical and organizational measures taken to prevent misuse, loss and corruption of your and our data
To prevent data loss as much as possible. Office365 does not have access to our mailbox and we handle all our email traffic.
confidential.
Payment processors
Mollie
We use the platform of
Mollie. Mollie processes your name, address and residence details and your payment details such as your bank account or
credit card number. Mollie has taken appropriate technical and organizational measures to protect your
to protect personal data. Mollie reserves the right to use your data to
to further improve services and, in that context, to share (anonymised) data with third parties.
All the above mentioned guarantees regarding the protection of your personal data are also
applicable to the parts of Mollie's services for which they engage third parties. Mollie stores your
data for no longer than is permitted by law.
Klarna
We use the platform of
Klarna. Klarna processes your name, address and residence details and your payment details such as your bank account or
credit card number. Klarna has taken appropriate technical and organizational measures to protect your
to protect personal data. Klarna reserves the right to use your data to
to further improve services and, in that context, to share (anonymised) data with third parties.
In the event of an application for a deferred payment (credit facility), Klarna shares personal data and
information regarding your financial position with credit rating agencies. All of the above
guarantees regarding the protection of your personal data also apply to the
parts of Klarna's services for which they engage third parties. Klarna does not store your data
longer than is permitted by the statutory terms.
Reviews and ratings
We may offer customers the opportunity to leave a review or rating about our products and services. These reviews are used solely to improve our service and inform other customers about their experiences.
When submitting a review, personal data such as a name or email address may be processed. This data is used only to verify and publish the review and is not used for any other purposes.
Reviews will not be linked to marketing purposes and personal data will not be retained longer than necessary for the purpose for which they were collected.
Shipping and logistics
PostNL
When you place an order with us, it is our responsibility to have your package delivered to you. We use
PostNL's services for carrying out deliveries. For this purpose, it is necessary that we have your name,
Share address and residence details with PostNL. PostNL only uses this data for the purpose of
execution of the agreement. In the event that PostNL engages subcontractors, PostNL will share your data
also available to these parties.
DHL
When you place an order with us, it is our responsibility to have your package delivered to you. We use
DHL's services for carrying out deliveries. For this purpose, it is necessary that we have your name and address
and place of residence information with DHL. DHL only uses this information for the purpose of carrying out the
agreement. In the event that DHL uses subcontractors, DHL will also provide your data to these parties.
order.
DPD
When you place an order with us, it is our responsibility to have your package delivered to you. We make
use of DPD services to carry out deliveries. It is therefore necessary that
We share your name, address, and city details with DPD. DPD uses this information
only for the purpose of executing the agreement. In the event that DPD uses subcontractors
If you enable DPD, it will also make your data available to these parties.
Invoicing and accounting
Digibox
We use the services of
Digiboox. We share your name, address, and city information, as well as details regarding your order.
This data is used to administer sales invoices. Your personal data will be
Sent and stored securely. Digiboox is obligated to maintain confidentiality and will protect your data
treat confidentially. Digiboox does not use your personal data for purposes other than
described above.
External sales channels
Purpose of data processing
General purpose of the processing
We use your data solely for the purpose of providing our services. This means that the purpose of the
processing is always directly related to the order you place. We do not use your data for
(targeted) marketing. If you share data with us and we use this data for purposes other than your
request - to contact you at a later time, we will ask for your explicit permission to do so. Your
data will not be shared with third parties, other than for accounting and other administrative purposes
to meet obligations. These third parties are all bound by confidentiality under the agreement
between them and us or an oath or legal obligation.
Automatically collected data
Data automatically collected by our website is processed for the purpose of our
to further improve services. This data (for example your IP address, web browser and
operating system) are not personal data.
Cooperation with tax and criminal investigations
In certain cases, TCGTrading MC may be required to do so on the basis of a legal obligation
sharing your data in connection with tax or criminal investigations by government authorities. In such a
In this case we are forced to share your data, but we will do so within the possibilities that the law offers us.
to oppose it.
Retention periods
We store your data for as long as you are our client. This means that we store your client profile until you
Indicate that you no longer wish to use our services. If you inform us of this, we will
also consider it as a request to be forgotten. This also means that we will not keep your data for longer than two years.
from the last point of contact or transaction, unless there is a legal justification for this.
basis. Based on applicable administrative obligations, we must invoice you
(personal) data to be stored, so we will store this data for as long as the applicable term runs.
However, employees no longer have access to your client profile and documents that we receive as a result
have produced your order.
Your rights
Under applicable Dutch and European legislation, you as a data subject have certain rights with
regarding the personal data processed by or on behalf of us. We explain below which
these rights are and how you can exercise these rights. In principle, we send to prevent abuse
transcripts and copies of your data only to your email address already known to us. In the event that you
If you wish to receive data at a different email address or, for example, by post, we will ask you to
legitimize. We keep a record of completed requests, in the case of a request to be forgotten
We administer anonymized data. You will receive all transcripts and copies of data in the
machine-readable data format that we use within our systems. You have the right at any time to request
to file a complaint with the Dutch Data Protection Authority if you suspect that we have processed your personal data in a
use wrong way.
Right of inspection
You always have the right to access the data that we (have) process and that relate to your person or
can be traced back to this. You can submit a request to that effect to our contact person for
Privacy matters. You will receive a response to your request within 30 days. If your request is granted,
We will send you a copy of all data with an overview of the processors to the email address known to us.
who have this data, stating the category under which we have this data
stored.
Right of rectification
You always have the right to access the data that we (have) process and that relate to your person or
that can be traced back to this, to have it adjusted. You can submit a request to this effect to our contact person
for privacy matters. You will receive a response to your request within 30 days. If your request is granted
We will send you a confirmation that the data has been changed to the email address we have on file for you.
Right to restriction of processing
You always have the right to request the data that we (have) process that relates to your person or that is used for that purpose.
traceable, to limit. You can submit a request to that effect to our contact person for
Privacy matters. You will receive a response to your request within 30 days. If your request is granted,
We will send you a confirmation to the email address we have on file that the data will not be processed until you lift the restriction.
take longer to process.
Right to portability
You always have the right to access the data that we (have) process and that relate to your person or
traceable to this, to have it carried out by another party. You can submit a request to that effect to
our contact person for privacy matters. You will then receive a response to your request within 30 days. If your
If your request is granted, we will send you copies of all data to the email address we have on file.
about you that we have processed or that has been processed on our behalf by other processors or third parties. To all
In such a case we will most likely no longer be able to continue providing services because the security
linking of data files can then no longer be guaranteed.
Right to object and other rights
In certain cases, you have the right to object to the processing of your personal data.
by or on behalf of TCGTrading MC. If you object, we will immediately stop processing your data.
pending the handling of your objection. If your objection is justified, we will send copies and/or
make copies of data that we process (or have processed) available to you and then continue processing
You also have the right not to be subject to automated individual decision-making or profiling.
are subject to. We do not process your data in such a way that this right applies. Are you
If you believe this to be the case, please contact our privacy officer.
Cookies
Google Analytics
Cookies from the American company Google are placed via our website as part of the “Analytics” service.
We use this service to track and receive reports on how visitors use the website.
This processor may be required by applicable laws and regulations to provide access to this
data. We collect information about your browsing behavior and share this data with Google. Google may use this
interpret information in conjunction with other data sets and thus track your movements on the internet
tracking. Google uses this information to provide targeted advertisements (Adwords) and
other Google services and products.
Third-party cookies
In the event that third party software solutions use cookies, this is stated in this
privacy statement.
Changes to the Privacy Policy
We reserve the right to change our privacy policy at any time. However, you will always find the most up-to-date information on this page.
recent version. If the new privacy policy has consequences for the way in which we already collect data,
with regard to your processing, we will inform you of this by email.
Contact details
TCGTrading MC
Zandkreek 24 3079AT Rotterdam Netherlands
Email: tcgtrading@outlook.com
Contact person for privacy matters
Mansing Chong